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This Accessibility Statements applies to the Norfolk Recycles website, www.norfolkrecycles.com.
The website is run by Norfolk Recycles, and we want as many people as possible to be able to use the site. For example, that means you should be able to:
We have also made the website text as simple as possible to understand and the language is set to English UK.
AbilityNet has advice on making your device easier to use if you have a disability.
We know that some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you within 10 working days.
We are always looking at ways to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on firstname.lastname@example.org.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Website and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint contact the Equality Advisory and Support Service (EASS).
Norfolk Recycles is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Interactive Game – Interactive game cannot be operated by keyboard navigation. This was built by a third party. We have assessed the cost of fixing the issue, and we believe that doing so now would be a disproportionate burden within the meaning of accessibility regulations. Any new interaction ‘games’ will be fully compliant.
Recite Me is innovative cloud-based software that lets visitors to our website view and use it in the way that works best for them.
We have added the Recite Me web accessibility and language toolbar to our website to make it accessible and inclusive for as many people as possible.
It helps the one in five people in the UK who have a disability, including those with common conditions like sight loss and dyslexia, to access this website in the way that suits them best.
It also meets the needs of the one in ten people in the UK who don’t speak English as their first language, by being able to translate our web content into over 100 different languages.
You can open the Recite Me language and accessibility toolbar by clicking on the Accessibility tab.
This Accessibility tab now appears just right of the middle at the top of every page of our website.
After you click on the Accessibility tab the Recite Me toolbar opens and displays a range of different options for customising how the website looks and how you can access the content.
Recite Me helps people to access our website to do the things they need to do, like find information about how to access our service by making complaints, access publications and read news.
The Recite Me toolbar has a unique range of functions. You can use it to:
You can find out more about how Recite Me works from the Recite Me user guide.
If you have any questions about Recite Me you can contact us by email at email@example.com.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our service. Any new PDFs or Word documents we publish will meet the accessibility standards.
This statement was prepared on 17 September 2020. It was last reviewed on 23 March 2021.
The website was last tested on 4 September 2020. The test was carried out internally by one of the partner bodies.
We used this approach to decide on the sample pages to be tested: Due to the size of the Norfolk Recycles website a full audit covering every page was not reasonably practicable. A prioritised approach to accessibility auditing was adapted. The audit covered at least one of each of the base templates that display content on the website – to ensure underlying technical issues were audited. The audit also covered the top 10 visited pages on the website which accounted for over 40% of the website page views at the time of audit.
In addition to this a sample of documents published on the website was audited from the most viewed pages.
The website home page and general design was also audited to ensure appropriate colours and levels of contrast are being maintained for those with visual impairments such as partially sighted users or colour-blind users.