General Norfolk Recycles Terms & Conditions

By accepting the terms and conditions you consent (to the councils that form Norfolk Recycles) to contact you with information about relevant waste and recycling services and campaigns.

We will not pass on your details to any third party unless you give us permission or the Council is legally obliged to do so or it is for the prevention or detection of crime or fraud. Your personal data will always be processed in accordance with the Data Protection Act 2018.

The local authorities in the Norfolk Waste Partnership are: Breckland Council, Broadland District Council, Great Yarmouth Borough Council, Borough of King’s Lynn & West Norfolk, Norfolk County Council, North Norfolk District Council, Norwich City Council, South Norfolk Council.

Your Rights Under GDPR

Your responsibility to inform us of changes:

It is important that the personal information we hold about you is accurate and current.

Please keep us informed if your personal information changes during your working relationship with us.  You can do to help us with this by:

  • Telling us when any of your details change.
  • Telling us if any of the information we hold on you is wrong.

Your rights under the GDPR:

You have the following rights (but note, these rights do not apply in all circumstances):

  • Your right to be informed about the processing of your personal information.  This is the purpose of this notice.
  • Your right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed.
  • Your right to object to the processing of your personal data.
  • Your right to restrict processing of your personal information.
  • Your right to have your personal data erased (“the right to be forgotten”).  As above, please note this right is subject to several restrictions, which we will discuss further with you if you choose to exercise it.
  • The right to move, copy or transfer your personal information (“data portability”) in some circumstances.
  • Rights to be notified of, object to and challenge any automated decision made in respect of you, including profiling.
  • Your right to request access to your personal information and information about how Norfolk Recycles processes it.
  • Your right to withdraw any consent you have given for the processing of personal data at any time.

If you want to exercise any of these rights:

Please contact the Information Compliance Team by:

  • Emailing the Information Compliance Team at
  • Writing to the Information Compliance Team, Norfolk County Council, County Hall, Martineau Lane, Norwich NR1 2UA.