All businesses have a legal ‘Duty of Care’ to dispose of their waste responsibly. Your business should:

  • Put waste in a container
  • Transfer waste only to an authorised (licensed) person
  • Complete a Waste Transfer Note when your waste is remove
  • Prevent or clear-up street litter caused by your business
  • If you don’t comply with the legislation you could be held responsible and have to pay a fine. Call the Environment Agency on 03708 506 506 or email to find out more, or contact the commercial waste team at your local council.


Business Waste Service at Recycling Centres

Business waste is accepted at ThetfordKing’s LynnDerehamKetteringhamMayton WoodHempton and Caister recycling centres, for a charge.  This service is designed to be cost effective for Small and Medium Enterpises (SME) and is available Monday to Friday only. More information can be found in our Trade Waste leaflet.

Waste can be accepted  from any premises used wholly or mainly for trade or business, or for sport, recreation, education or entertainment.  This also includes waste from gardening and building work carried out on a domestic property, if the person carrying out the work is not the homeowner.

You will need to have a waste carriers licence to use this service (see below).]

Items accepted as business waste:

  • Non-recyclable waste, like carpets, sofas, rigid plastic, mattresses and black bagged waste
  • Garden waste (ie hedge cuttings, grass cuttings and leaves)
  • Flat or sheet glass (ie from windows)
  • Rubble (ie bricks and concrete)
  • Plasterboard
  • Timber (ie clean structural wood or wooden furniture)
  • Scrap metal
  • Paper and cardboard
  • Textiles
  • Glass bottles (empty)

Items NOT accepted under the business waste service:

  • Electrical equipment (i.e. fridges, televisions, printers etc)
  • Tyres (either cars or agricultural)
  • Cooking oil
  • Engine oil
  • Car batteries
  • Household batteries
  • Gas bottles
  • Light bulbs or fluorescent tubes
  • Hazardous waste such as paint or household chemicals
  • Industrial waste
  • Agricultural waste
  • Any other items not normally accepted at recycling centres, like hazardous waste

Alternative Business Waste Collection Services

Some local councils and private business will offer a business waste collection service, if you choose to consider  these as a disposal or recycling outlet for your waste you may wish to consider the points below for discussion.

  • If your business involves food, could a separate food waste collection be possible or look into composting food waste.
  • Talk to your waste contractor or your local council about separate waste and recycling collections in your area
  • Organise separate bins inside and outside of your business to sort and keep recyclables ‘Clean, Dry & Loose’ – ready for onwards collection.
  • If you are a SME, consider using the Trade Service at selected Recycling centres,