Accessibility statement
This accessibility statement applies to www.norfolkrecycles.com
This website is run by Norfolk County Council.
We want as many people as possible to be able to use this website.
For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 400% without the text spilling off the screen and without content being truncated or overlapping
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We aim to meet the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.2 at AA level.
However, we know some parts of this website are not fully accessible.
We are currently accessibility auditing the website. When we have completed this, we will update this statement with information on how accessible it is. We aim to do this by 8 May 2026.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille, email [email protected].
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, email [email protected]
We'll consider your request and get back to you in 3 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
